Shipping, Deliveries & Refunds
Shipping, Duties & Taxes
Fraser Gallop Estate uses Australia Post to ship all goods within Ausralia, unless otherwise requested by the customer. International orders will be freighted by DHL who are contracted by Get Freighted. Shipping costs, where applicable, will be clearly outlined at the time of sale. International orders may attract duties and/or taxes and these vary from country to country. Any duties or taxes payable are the responsibility of the customer once the wine arrives at it's final destination.
All orders placed through Fraser Gallop Estate willl be despatched within 5 working days. Please allow 7-10 working days for delivery. A signature will be required at the time of delivery unless authority to leave item is given.
All items are registered online through Australia Post or Get Freighted and items can be tracked online. You will be emailed a tracking reference or you can contact firstname.lastname@example.org to track your delivery.
Fraser Gallop Estate will refund or replace any items that are faulty or damaged upon delivery.